77com Privacy Policy

This Privacy Policy ("Policy") describes how 77com ("the Platform," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who register for, access, or use any service available through https://77com.club and all associated subdomains and mobile-optimised versions thereof.

77com is committed to handling all personal data with the highest standards of care, transparency, and security. This Policy is designed to give you a clear, honest picture of our data practices so that you can make informed decisions about your relationship with 77com.

This Policy should be read alongside the 77com Terms and Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. By registering a 77com account or otherwise using the Platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein.

77com collects several categories of personal data. The specific data collected depends on how you interact with the Platform. The table below summarises the primary categories:

77com collects personal data through the following channels and mechanisms:

• Account registration: When you create a 77com account, you directly provide identity data, contact data, and initial payment preferences through the registration form.
• KYC document submission: When you submit identity documents (CNIC scans or other verification materials) to complete the KYC process prior to your first withdrawal, this data is collected and processed by 77com's verification team and/or licensed third-party KYC service providers.
• Deposits and withdrawals: When you make a financial transaction through JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, 77com receives transaction reference data from the payment provider sufficient to reconcile the transaction in your account.
• Platform usage: As you browse the 77com website and play games, technical data is automatically collected through server logs, cookies, and similar tracking technologies. This includes your IP address, device fingerprint, and session behaviour.
• Customer support interactions: When you contact 77com via email or live chat, the content of those communications is retained as part of your support history.
• Third-party verification services: 77com may receive identity confirmation data from licensed third-party KYC providers as part of the identity verification process. These providers are contractually obligated to handle your data in compliance with this Policy.

77com processes your personal data on the following legal bases, depending on the specific processing activity involved:

• Contractual necessity: Processing required to fulfil the contract between you and 77com — including account creation, payment processing, game operation, and customer support — is conducted on the basis that such processing is necessary to perform that contract.
• Legal obligation: Processing required to comply with applicable legal obligations — including anti-money-laundering (AML) requirements, know-your-customer (KYC) regulations, and reporting obligations to licensing or regulatory authorities — is conducted on the basis of legal compliance.
• Legitimate interests: Processing conducted for fraud prevention, platform security, responsible gaming monitoring, and product improvement is conducted on the basis of 77com's legitimate interests, where those interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications (promotional emails, SMS offers) is conducted solely on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting any other aspect of your account.

77com uses the personal data it collects for the following specific purposes:

• Account management: Creating, maintaining, and administering your 77com player account, including processing deposits, withdrawals, and bonus credits.
• Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 21 years before you are permitted to access real-money gaming services.
• Fraud prevention and security: Detecting and investigating suspicious activity, unauthorized account access, multi-accounting, bonus abuse, and other fraudulent conduct that would harm the integrity of the Platform or other players.
• Anti-money-laundering compliance: Monitoring transaction patterns, screening against sanctions lists, and filing reports required by applicable AML regulations.
• Responsible gaming: Monitoring your play patterns for indicators of problem gambling behaviour, enabling self-exclusion and limit tools, and proactively contacting players who may be showing signs of gambling harm.
• Customer support: Responding to your queries, complaints, and support requests efficiently and accurately.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the user experience, fix technical issues, and develop new features.
• Marketing communications: Sending you information about 77com promotions, new games, and special offers — but only where you have explicitly opted in to receive such communications.
• Legal and regulatory compliance: Meeting our obligations to licensing authorities, responding to lawful requests from law enforcement agencies, and maintaining records required by applicable law.

77com does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited and controlled circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive transaction data necessary to process your deposits and withdrawals. These providers are independent data controllers for their own processing activities and are governed by their own privacy policies.
• KYC and identity verification providers: Licensed third-party KYC services receive identity documents you submit for verification purposes. These providers are contractually bound to process your data solely for verification and to maintain equivalent data security standards to those described in this Policy.
• Game studios and software providers: Third-party game providers whose titles are available on 77com may receive anonymised session data (game ID, stake, outcome) necessary to resolve game disputes or technical issues. They do not receive your name, CNIC, or contact details.
• Legal and regulatory authorities: 77com will disclose personal data to law enforcement agencies, regulatory bodies, or licensing authorities where required to do so by law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.
• Professional advisors: Lawyers, auditors, and accountants engaged by 77com may access personal data in the course of providing professional services, subject to strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of 77com's assets, your personal data may be transferred to the acquiring entity, subject to the same protections described in this Policy. You will be notified of any such transfer in advance.

All third-party recipients of 77com player data are required to maintain appropriate technical and organisational security measures and are permitted to use the data only for the specific purpose for which it was shared.

77com uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, maintain your login session, and improve your overall experience. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They maintain your session authentication, remember your login state, and enable core gaming functionality. These cookies cannot be disabled without breaking core Platform features.
• Performance and analytics cookies: These cookies collect anonymised information about how players use the 77com website — which pages are visited most, where errors occur, and how players navigate between sections. This data helps us identify and fix problems and improve Platform performance. No personally identifiable information is collected by these cookies.
• Functional cookies: These cookies remember your preferences — such as language settings, game display preferences, and notification settings — so you do not have to re-enter them each visit.
• Security cookies: These cookies assist in detecting suspicious or fraudulent account access attempts, including brute-force login attacks and credential stuffing.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform, including the ability to log in and play games. Disabling performance and functional cookies will not prevent you from using the Platform but may reduce the quality of your experience.

77com retains personal data only for as long as necessary to fulfil the purpose for which it was collected and to meet applicable legal retention requirements. The key retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any identifiable individual.

77com implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key measures include:

• TLS encryption in transit: All data exchanged between your browser or device and the 77com servers is encrypted using TLS (Transport Layer Security). This ensures that your login credentials, payment data, and personal information cannot be intercepted during transmission.
• Encryption at rest: Sensitive data fields — including CNIC numbers, payment account references, and account passwords — are stored in encrypted form in 77com's databases. Encryption keys are managed separately from the data they protect.
• Access controls: Access to personal data within 77com's systems is restricted on a strict need-to-know basis. Staff members access only the data required for their specific role. All data access is logged and subject to periodic audit.
• Multi-factor authentication (MFA): Internal access to 77com's administrative systems requires multi-factor authentication for all personnel.
• Penetration testing: 77com's Platform and infrastructure undergo periodic penetration testing by qualified external security professionals to identify and remediate vulnerabilities before they can be exploited.
• Incident response: 77com maintains a documented data breach incident response procedure. In the event of a data breach that poses a risk to your rights, 77com will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

While 77com applies rigorous security measures, no internet-based system can be guaranteed to be 100% secure. You also play a role in protecting your account by using a strong, unique password and keeping your login credentials confidential. If you suspect your account has been compromised, contact 77com support at [email protected] immediately.

As a 77com player, you have the following rights with respect to your personal data. To exercise any of these rights, contact 77com's support team at [email protected] with the subject line "Data Rights Request":

• Right of access: You may request a copy of all personal data 77com holds about you. We will provide this within 30 days of a verified request, free of charge for the first request each calendar year.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Identity data corrections may require additional KYC verification.
• Right to erasure: You may request that 77com delete your personal data. This right is subject to legal retention obligations — data that must be retained for AML compliance, regulatory reporting, or ongoing dispute resolution cannot be deleted before its mandated retention period expires.
• Right to restrict processing: You may request that 77com limit the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested or while an objection to processing is being assessed.
• Right to data portability: You may request that 77com provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to processing based on legitimate interests — including profiling for responsible gaming monitoring purposes — where your individual circumstances justify such an objection.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

77com's gaming and betting services are strictly restricted to individuals who are 21 years of age or older. 77com does not knowingly collect, store, or process personal data belonging to persons under the age of 21.

If 77com discovers — through KYC verification, age verification checks, or any other means — that a player account has been registered by or is being used by a person under the age of 21, the following actions will be taken immediately:

• The account will be suspended pending full investigation.
• All real-money play conducted while underage will be voided.
• Any remaining balance will be returned to the originating payment source after deducting applicable transaction costs.
• All personal data associated with the underage account will be securely deleted as soon as the investigation and any regulatory reporting obligations are complete.

If you are a parent or guardian and believe that a minor has accessed 77com using your credentials or payment methods, please contact [email protected] immediately. We will prioritise your report and take swift action to secure the account.

The 77com website may from time to time contain references or links to third-party websites, including those of payment providers such as JazzCash and EasyPaisa, game studios, or licensing authorities. These third-party sites are independent of 77com and are governed by their own privacy policies.

77com has no control over and accepts no responsibility for the content, privacy practices, or data handling of any third-party website. We encourage you to review the privacy policy of any third-party website you visit before providing them with personal information. The inclusion of a link on the 77com Platform does not constitute an endorsement of the linked site's privacy practices.

77com reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes to our Platform and services. When material changes are made, 77com will notify registered players via the email address associated with their account at least 7 days before the revised Policy takes effect.

The "Last Updated" date displayed at the top of this page will always reflect the most recent revision. We encourage you to review this Policy periodically. Your continued use of the 77com Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

If the changes materially affect how 77com processes data in a way that requires fresh consent under applicable law, 77com will seek that consent before the new processing begins.

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 77com handles your personal data, please contact our support team through the following channel:

77com's support team serves players from across Pakistan — Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, Peshawar, and beyond — and can assist with any privacy-related query in English. All formal complaints relating to data protection will be acknowledged in writing and handled in accordance with 77com's internal complaint resolution procedure.

If you are not satisfied with 77com's response to a data protection complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the alternative dispute resolution body designated by 77com's licensing authority.